Probably the quickest and definitely the smoothest RMA process I've been through, thanks a bunch! And the NFC works great :-D

Your products are truly top-notch—please let your boss know (he/she is great!),

It's not very common these days to see this level of support, especially in a tech world where everything sometimes feels more like marketing than real engineering. Seriously, you're one of the few proving that proper tech and real support still exist. You've got one more fan here.

I have been using your products for a few years now and love them. So great work and thank you.

I can only thank you once again for your time and effort, and I’m absolutely thrilled that we made the right choice together—the Nitrokey Storage 2 and the two FIDO2 devices have definitely become indispensable!

I'm a NitroKeyist for life.

You poor people. You're one of a precious few open source projects that's responsive, courteous and helpful to your users, and you still have to deal with this nonsense. Nevertheless, your dedication and professionalism is appreciated and makes me far better about giving you my money :-)

I’d like to take this opportunity to give your support team a huge round of applause—I’m really impressed.

Thank you so much for everything, and warm regards to Germany—you’ve got a wonderful project full of extraordinary people.

Yes , you are the best company ever seen, thank you so much for your attention!